Contact Us

Effective Date

2 August 2026

Get in Touch

We're here to help.

Whether you have a question about your account, subscription, AI-powered career tools, billing or technical support, our team is ready to assist.

Customer Support

For general enquiries, technical assistance or account-related questions, please contact us using the details below.

Email

support@careerspursuit.io

We aim to respond to support enquiries as promptly as reasonably possible during normal business hours.

Business Information

CareersPursuit (Pty) Ltd

Registration Number: 2025/600608/07

169 Bryanston Drive

Bryanston

Sandton

2191

South Africa

Support We Can Help With

Our support team can assist with:

Account access and login issues
Subscription and billing enquiries
AI Credits enquiries
Resume Builder support
Cover Letter Builder support
Interview Preparation support
Technical issues
General platform enquiries
Privacy and data protection requests
Refund and cancellation enquiries

Before Contacting Us

To help us resolve your request more efficiently, please include:

Your full name
The email address linked to your CareersPursuit AI account
A clear description of the issue
Any relevant screenshots or error messages, where applicable

Privacy Enquiries

If you have questions regarding how your personal information is collected or processed, or if you wish to exercise your privacy rights, please contact us at:

support@careerspursuit.io

Please include "Privacy Request" in the subject line to help us route your enquiry appropriately.

Business Hours

Support requests can be submitted at any time.

Responses are provided during our normal business operating hours. Response times may vary depending on enquiry volume and the nature of your request.

Feedback

We welcome your feedback and suggestions.

Your input helps us improve CareersPursuit AI and build better tools for job seekers.

Contact Summary